International Call Center
In just a year, a Scottsdale-based international call center has revolutionized its recruiting process, leveraging PDP surveys to attract 14,000 potential employees and increase average tenure by 10%. By implementing job models, integrating PDP surveys into the online application process, and refining interview questions, the call center has streamlined hiring, reduced HR staff, and bolstered supervisor satisfaction with selected candidates.
Topics:
Reducing Turnover, Candidate Screening Read Story




